What You Don’t Say Is Also a Decision
She knew the hire was failing three weeks early, and said nothing. She was waiting for certainty. On the filter no Chief of Staff is taught to build, and a…
Read More →Fox Factor
She knew the hire was failing three weeks early, and said nothing. She was waiting for certainty. On the filter no Chief of Staff is taught to build, and a…
Read More →Sixteen agenda items, eleven of them carry-forwards. A full calendar is not a cadence. How a Chief of Staff tells the difference, audits the rhythm, and rebuilds it before it…
Read More →An eleven-month meeting nobody could explain. On the difference between holding a meeting and designing one, the three jobs a meeting can do, and the question to ask before the…
Read More →Every Chief of Staff has heard some version of it this year: "Figure out AI." But beneath the task of evaluating tools lies a more important question—what parts of your…
Read More →I use AI every single day. I do not use it to think for me. I use it to clear the clutter so I can think better.
Read More →Nobody announced it. But somewhere between fifteen people and a hundred, the way decisions got made stopped working. Three signs your decision system has broken, and how to diagnose it.
Read More →The founder is sure she told them. She did. And the team is still building in three directions. On the context gap between what a leader says and what an…
Read More →The meeting ended well, everyone nodded, and three weeks later the same issue was back. On false alignment, and the three questions that surface it before the meeting closes.
Read More →There is a version of the Chief of Staff job a model could run by Friday. It is not the version you are paid for.
Read More →For most of my career I was a very good doer. Then someone asked me what I recommended, and I hedged.
Read More →